Elderly man lying on couch and talking on phone.

THE SMART HOME PHONE THAT INCLUDES SMARTCODE DIAL & SAFETY FEATURES

Offer your residents and their families comfort and peace of mind with the only home phone plan that includes safety features.

A SMART HOME PHONE.
A SAFER OPTION.
CUSTOMIZABLE.
AFFORDABLE.
RELIABLE.

OFFERING YOUR RESIDENTS WHAT THEY WANT YIELDS RESULTS

The only home phone plan that includes safety features offering your residents comfort and peace of mind.
Create a safe environment for residents and staff members without technological or financial risk.

For pricing options available to your senior home and residents.
Request callback from a Cōv representative

INCLUDED WITH THE HOME PHONE

  • Caller ID
  • Call waiting
  • Visual call waiting
  • Voice mail
  • 3-way calling
  • No charge 411 calls
  • Keep current phone number
  • Keep existing phone
  • Optional long-distance packages
  • Operator assistance

SmartCode Dial service for fast & easy access to

On-site healthcare professionals
Daily Activity Schedules
Daily menu information

  • *11 Refusal of confidential calls
  • *25 Reach administrator
  • *30 Call twinning
  • *60 Call screening
  • *66 Automatic busy redial
  • *69 Return last caller’s call
  • *72 Automatic call forwarding
  • *78 Do not disturb
  • *98 Voice mail access
  • *0 Reception

Primary Safety Features

911 call notification
Staff is notified whenever a resident places a 911 call.

Incomplete emergency calls
Staff is immediately notified if a resident dials for help without completing the call.

Off-hook notification
Staff is notified if a handset is left off the hook or when a wireless phone is turned on and no call is made.

Automated daily presence calls
Automated presence calls can be scheduled daily to check on the well-being of residents.

Emergency broadcasts
In the event of an emergency, an audio message is broadcast to provide residents with instructions.

Easy dial for safety assistance
Residents can simply dial *12 to quickly reach your on-duty health care professional in case of emergency.

Primary Community Engagement

  • Distinctive ring tones for announcements, and other types of calls
  • Scheduled broadcast messages to one or a group of residents
  • Event reminders, general announcements and emergency alerts