Contact

Head Office

4400 Rue Garand
Laval, Quebec
H7L 5Z6
T: 1.833.624.9290

Information Request

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For a service request

Client Contact Centre
(for business clients)

Email: service@covcommunications.com
T: 1.833.624.9291 | T: 450.624-9291

Hours

Monday to Friday: 8 a.m. to 9 p.m.
Saturday and Sunday: 9 a.m. to 5 p.m.

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.