Why CŌV - CŌV Communications

Why Choose CŌV Communications?

CŌV Communications is Canada’s leading Smart Living Technology provider, offering the most flexible bulk agreements in the industry.

With a proven track record, CŌV enhances resident retention, safety, and quality of life

We offer a range of services related to smart living, including phone, internet, TV, and life-safety solutions, with a specific focus on catering to the needs of seniors. Your property will gain numerous benefits from our service offer.

Enhanced Safety

Our advanced smart living solutions offer an extra layer of security for your residents and property, crucial for attracting and retaining prospective residents. By integrating real-time data and insights, we enable proactive care and identify potential health issues promptly.

135,000 Confirmed Presence Calls per Month

Communities using CŌV have prevented casualties thanks to CŌV’s complimentary life-safety presence service.

With features like:

Real-time data (monitoring) and insights that help identify potential health issues and enable proactive care.

Phone, Internet, and TV devices undergo continuous 24/7 monitoring to detect any unusual periods of device inactivity.

Facial recognition building camera to prevent at-risk or potentially wandering residents from leaving the property without being noticed (required for the new Quebec article 24)

Automated daily presence call

911 call notification

Incomplete emergency calls

Off-hook notification

Emergency broadcasts

Automated voice notification escalation schedule

Non-invasive motion sensors*. We will offer a range of benefits for seniors, including fall detection, activity monitoring, medication reminders (through an integration with the property’s PMS software), home automation, and sleep tracking.

*available in Q4 2025

Increase Revenue

By offering smart technology services to all your residents without the hassle of managing technology and customer service, you can generate an additional revenue stream.

For non-profit properties not focused on revenue generation, your residents can benefit from exclusive wholesale bulk pricing.

$900,000

With CŌV, communities have seen an average revenue increase of $900,000 per property

Our range of products include:

Home Phone

Internet

IPTV

Life Safety Solutions

Save Time and Money

CŌV’s smart living solutions are designed to enhance efficiency, significantly reducing the time spent on manual administrative tasks and decreasing essential telecom service costs.

60% Savings

With CŌV everyone wins—operations cut costs and save time with seamless telecom management, while residents enjoy lower monthly bills. Smarter technology, greater efficiency, and real savings for all.

With features like:

SmartCode dial service

Automated daily menu

Automated scheduled activities

Price freeze guarantee during the term of the agreement for all services

No initial installation charge

No need to maintain a team to support and manage the technology during the term of the agreement

Feature/product customization tailored to the property’s specific needs

Administration will benefit from cost savings on internet, phone lines and equipment

Senior-Friendly Personalized Assistance

Recognizing that each resident possesses distinct needs and preferences, our smart living service empowers personalized assistance. Ensuring that every resident receives tailored support and attention means they will not be treated as numbers.

60%

of the largest senior living providers are already using COV’s customer care services.

With features like:

24/7 live support

Senior friendly qualified and experienced technical support team

Customer account assistance for payments and invoice inquiries

Assistance with personalization and recording of voicemail greetings

Help with social media applications, including Facebook, Google, and Netflix

Assistance with setting up CŌV TV application on smartphone and tablets

Assistance with personalization of TV channel lineup

Social Connectivity

We recognize that loneliness and isolation can be common
challenges for seniors. CŌV addresses this by offering community-building social connectivity.

CŌV’s social connection solutions have supported up to 25,000 seniors

With features like:

SmartCode dial service

Community bridge, to announce Bingo time, menu of the day, events, etc.

In-suite TV broadcasting Channel for CCTV Camera

In-suite Community Channel (menus, activities, event, birthdays, games, exercise routines)

Phone broadcasting

Unlimited entertainment and internet browsing on any device, anytime and anywhere with CŌV’s smart building Wi-Fi solution

Nationwide, delivering personalized telecom and safety solutions for over 25 years

Streamlined Operations

When you choose CŌV Communications, you’re selecting a smarter, more efficient way to manage your retirement home, boosting your bottom line, and enhancing resident satisfaction, all while removing the stress of dealing with multiple vendors and liberating you and your staff to focus on what is most important: running your property.

Our services come with a range of operational benefits that make your life easier and enhance the overall experience for your residents.