Senior-Friendly Personalized Assistance
We value every resident interaction, offering attentive, personalized assistance to ensure their needs are fully addressed with care and professionalism.
We Care, Listen, And Help.
We don’t count the minutes we spend on the phone with your residents. We welcome their calls, and listen to them attentively as they talk, so that we ensure all their expressed needs are met before the call ends.
Customer Service Opening Hours
24/7, 365 days/ year
Services include
24/7 service in the event of a failure
Fully-qualified and experienced technical support team
Back-end troubleshooting and diagnostic support for repairs
Customer account assistance for payments and invoice inquires
Assistance with personalization and recording of voice mail greetings
Help with social media platforms and applications, including Facebook, Google, and Netflix
A Léger marketing study shows that CŌV scored above 90% on customer satisfaction experience!
Rest assured, that your residents are in good company when they call us. Senior-Friendly Personalized Assistance providing personalized support and attention ensures residents aren’t treated as numbers.